Sales Services

Shenzhen Pengliang Industry and Trade Co., Ltd. has a professional after-sales service team! We will have one-on-one customer service to assist you. Pengliang Industry and Trade provides you with trustworthy and high-quality products. If you encounter any problems, you can call the customer service hotline to solve them.

We will provide returns and exchanges if the following conditions are met:

When the customer received the goods, the unpacking inspection found that the goods had quality problems

The actual delivery is quite different from the description on the website

Significant quality problems were found during the warranty period

The goods have not been received 7 days after the promised arrival date due to human reasons

Return process:

The customer will contact us within two days after receiving the goods, and we will return your payment by bank transfer within three working days

We have the right to refuse the customer's return request under the following circumstances:

The goods are damaged, but the delivery personnel are not asked to replace the goods on the spot when receiving the goods

Return or exchange requirements beyond the return period

The goods are not received within 7 days after the return or exchange is incomplete or damaged in appearance

Customer shipping documents are missing or incomplete

The product is not provided by us

There is no quality problem in the goods themselves